Booking and cancellation policy

Last updated: 25 October 2026.

This policy applies to bookings made through the Female Driving Instructors website. For help, email roadvibes21@gmail.com and include your booking reference.

Booking confirmation

Choose your instructor, service, pickup suburb and available time. Bookings require at least 14 hours’ notice. Your booking is confirmed when the website saves it and confirms the calendar reservation. Keep your reference and private management link. If the website says calendar confirmation is pending, contact us with your reference rather than submitting another booking.

Confirmation and change emails are sent to the customer, the instructor and our office. Check your spam folder if an email is missing, or contact us. A missing email does not by itself cancel a saved booking.

Lesson times, prices and pickup

All appointment times are Sydney local time, including daylight saving where applicable. Standard 60-minute driving lessons are A$65 with Kim and A$75 with Anju. Other services have their own prices and durations, shown before you confirm. A travel buffer after a lesson is reserved in the instructor’s calendar and is not additional lesson time.

Provide a valid email address, phone number and accurate pickup address within your chosen suburb. For test services, select the relevant test centre and confirm any practical arrangements with your instructor.

Cancellations and rescheduling

You can cancel or reschedule online up to 18 hours before the appointment starts, using the private management link provided with your booking. Rescheduling depends on availability. This notice applies to driving lessons, test preparation and test car hire.

Within 18 hours of the appointment, online changes close. Contact your instructor or email roadvibes21@gmail.com as soon as possible, including if you are running late or cannot attend. The website does not automatically charge cancellation or no-show fees. Any payment or refund question must be discussed with the office under the payment arrangement agreed for your booking and your applicable consumer rights.

If an instructor cannot attend

If illness, unsafe conditions or vehicle unavailability affects a booking, contact the office to arrange a suitable next step. Any proposed replacement time or instructor requires your agreement. Contact us about any payment already made for a service that cannot be provided.

Payments and packages

No online payment is collected when you book on this website. Payment is arranged separately with the instructor or office. Confirm payment details before paying. Package prices, where displayed, are informational; this website does not sell prepaid packages or track package balances. Confirm package inclusions and any separate conditions with the office before purchase.

Your rights and information

Nothing in this policy excludes any rights or remedies you have under the Australian Consumer Law. See the ACCC’s consumer guidance for information.

Keep your booking management link private: anyone with it may be able to view or change your booking before the deadline. Read our Privacy Policy for how booking information is handled.